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Planet 7 Casino - Waiting On Payments For Over A Month

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I have been waiting for almost a month and couple weeks on my first and second withdrawl from planet 7 casino everytime I contact someone about my payments I get a different excuse the lastest is that they should of gotten a tracking number on my checks but havent heard back from the processor yet. So now for weeks my payments have been turned over to escalations department I contact them and they seem to know nothing about my payments first one was for $2,350 and the second is for $1,350 At this point I would just like to have some hope as to when i am getting my checks I continue to play on there site and they have no problem taking my deposits still, sowhy is it so hard to recieve my payments. Thank you.

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