hello. I am samarth shenoy from India. I use to play with bet365 sino many years and then I also joined box24 as i found their bonus offer.
as a responsible gambler I play safe allways and also send all documents at the time of registration or soon.
I made 900 dollars out of 25 dollar's bonus given by box 24. I also sent all my documents to them to verify. but it's been 2 days I did not get any reply. I am eligible to withdraw dollar 100 but no one Is replying. when i contact chat support they speak rudely. they answer is I need to wait.
as a cutomer I have rights to know when I will get reply. and they say cant say for sure.
I kindly request ask gamblers to resolve my issue. I have also met all the guidelines and also met wager requirements. but the are responding at all. I am affraid now with box24 now and worried to plan with box24casino. plz help.
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