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NetBet Casino - Despite all promises, waiting almost two weeks for payment to be processed

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12 days ago I made a withdrawal (Netbet Casino). I submitted all required documents right away. Three days later I received an email saying that I needed to verify my address with another document, which I did right away. Since then I send two e-mails asking for information regarding my withdrawal, tried to reach by phone (phone is offline), and was promised three times in live chat my payment would be processed within 24 hours. Today they've admitted I can't reach them by phone, and all I get from live chat is a promise they get back to me in 24 hours (which won't happen). Im starting to get really worried about this whole thing and I like to receive a confirmation regarding my withdrawal.

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