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FashionTV Casino - Another delayed payment

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Hi. I am an European "player" ;-) I have been playing at FashionTV Casino for some time now, and finally on the 01-May-2016 i won, 1200.-$ (about 1000 Euro) The problem is that, I have now been waiting for 30 days and nothing. on LiveChat they keep promising that "I have forwarded the request to the relevant department and we are going to get back to you as soon as possible. The casino is working and we are working on your withdrawal request." AND it is the same answer every single time. I sincerely hope that you can help me. P.S. I have not used any Bonuses

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