Hello! I'm new to the whole gambling thing so I heard about this zodiac casino £1 - get 20 back, and thought I'd give it a shot, anyway so I didn't understand the whole wager thing until someone explained to me but before that I had been on roulette and used my £21 and bought the amount up to around £150, getting all excited I tried to withdraw the money only for them to say I've not sent any ID through email, so I tried that and they accepted and I tried again to withdraw for it to say I can only withdraw once I've made a deposit using a credit card, so I used my debit card to deposit £20 and I tried to withdraw the money again only to find it says I still need to make a deposit using a credit card before I can withdraw so this time I got my credit card and deposited £20 but then I go to withdraw and it says I needed to meet the wagering requirements, so I go on live chat and ask the woman All about it and explain I only deposited so I could withdraw as I didn't know about the wagering requirements as this was my first time gambling, she said in order to get my refund i need to contact them by email so I have done and they gave me a different email for the refunds department I have emailed them twice and the other people 3 times and no one has bothered to reply to me and after a week I try to go on my account to find it's been suspended! All I wanted was my deposits back surely I'm entitled to!
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