in august 2015 I deposited £1500 with leo vegas and won £1400 when withdrawing i was asked twice to send in vitrification documents. even though these were confirmed as verified no winnings paid and after speaking to customer services dozens of times i had an email from Leo Vegas telling me that I won't get my winnings and no refund will be issued. I sent the details to an adjudicator and on 10/5/2016 had an email from leo vegas informing me that they would now be processing my payment. I then had to send in even more verification documents which I did, they again confirmed that these were ok and my payment had been sent to the relevant department for processing, i have sent more emails requesting details but keep getting told my request was with the relevant department for payment processing. All i want is my money which I have waited nearly a year for so far. why does this casino treat people like this, I have used paddy power and other sites for years and have never had any problems
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