Delayed withdrawal of 770 euro, waiting almost a week and no response from support!
I have sent them 3 emails and I have not received an email back from riskmanagement@casinorewards.com. When I did a withdrawal on 11/7/2016, it said my funds will be pending 2 more days before it gets released. However it's been pending 5 days now! I have sent my ID documents and they confirmed that my documents have been accepted and that my account has been ID verified.
I have sent them the following:
- ID front
- ID back
- Bank statement
- Picture of Skrill
- Picture of Neteller
I have contacted the support in the casino client + their support chat but they all referred me to riskmanagement@casinorewards. I have sent them 3 emails to that particular email but sadly still no response. I have even added my ID documents just to be sure in attachments aswell. Please help askgamblers!
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