On 05/27/16 my check withdrawal request for $2,250 was approved (see attached photo). On June 3rd, I responded to the last action item i was asked to complete, which was yet another confirmation of my address and phone #. I was told that my check request would be forwarded to the 3rd party processor within 14 days. Since that time, every time I've reached out to the casino, I've been told that they're looking into my payment, and that they'd get back to me, but no one ever does.
While their customer service is always polite, it's been a over a month since the processor was supposed to have my check request, and nearly 8 weeks since my payment was approved.
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