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Osiris Casino - €1000 confiscated due to wrongfully applying their own terms

My complaint consists of three parts. 1) they didn't respect my choice of closing account immediately, but stalled it, so lost more. Asked it on chat which is possible according to their terms but she...

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Smart Live Gaming Casino - Still no payment after two weeks

I made a withdrawal on the 2nd July for £178 and have yet to receive payment despite repeated emails and phone calls. My account is fully verified. I have been told via email and live chat that my...

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Lucks Casino - No response, still nothing being done for my 2000 withdrawal

I won 2000, I asked for withdrawal a few days ago.... I asked for bank transfer, a couple of days later they told me to cancel and ask for a withdrawL to a visa. I did. I emailed them docs many days...

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Bahabet Casino - Bonus not given to me

I made deposit It was clear 50% cash back bonus the following Friday Yesterday was the following Friday Nothing Up yo 88 emails now No response Chat is surreal, u can not believe what I went through...

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Euro Palace Casino - Difficult and slow withdrawal process

Last friday and saturday i made several deposits to Europalace.com using Skrill. Saturday morning I asked for a withdrawal of € 1100,-. Knowing that it can be difficult to withdraw I myself asked for a...

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BigBang Casino - Unfairly trying to confiscate legitimate winnings!

I have deposited €100 and then I couldn't play the game I wanted so I emailed the casino and asked them to refund the deposit. I haven't heard back from them so I decided to play a different game. I...

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Smart Live Gaming Casino - Payment still not being processed

Made a withdrawal of just under £400 over a week ago. Payment is still listed as pending. Previous withdrawals were always processed within 1 or 2 days. Account has been previously verified in the past...

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BetChain Casino - Unfair confiscation of 1.5 BTC legitimate winnings

i hit it big at betchain.com on saturday night turning .005 into 2.5 by hitting a 1000 credit hand on deuces wild and then a jackpot on greedy goblins.. i requested a payout for 1.5 and nothing...

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888 Casino - Unacceptable paying standards and time frames

Hi there I made a withdrawel of 888 on 11th July payment still hasn't been processed never mind waiting on it goin into bank an this is over a week later i have sent them 2 emails 1 last Wed an another...

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Kudos Casino - Payment Unfairly Declined

Hello , i am very disappointed with this casinò . I won 50$ (the max cashout) from a free chip after registering a new account with them , this happen on 9th July . I sent the documents for verify my...

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Royal Ace Casino - Withdrawal check delayed

On Wednesday, June 8, 2016, I made a $600.00 withdrawal request from my Royal Ace account. It was acknowledged as having been received via email by help@royalacemail.com. On Wednesday, June 15, 2016,...

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Smart Live Gaming Casino - Over 5 weeks and still no payment

I have been calling customer service every day for my withdrawal of £1754 - They assure me every day that it is with the payments team and is on the list to be paid within the same day or the day...

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Smart Live Gaming Casino - Still not received payment

Withdrew £350 on 9th July and still not received it. Emailed, live chat all give automated answers. No bonus was used. Deposited over £900 and sent documents in. Really frustrated and getting no where....

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Slots Plus Casino - Almost 3 weeks and still no money

I verified with the security department at the casino that all my documentation required was filed as needed. I have put thousands in this casino and when I try to withdraw $1000, they give me a song...

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Casino Cruise - Getting the run around with withdrawal

I made a withdraw request of 100 on 5th July. The following day I had email ref docs to verify the account with I know own is normal. I sent pic of passport. Bank card utility bill.following day told...

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Mega Casino - Refusing to honor withdrawal

I wish to complain in regards to the refusal to honor my winnings by megacasino.. I deposited on to the site last night. 33 euro and managed to complete the wagering on the bonus and withdraw 510.. I...

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Almighty Vikings Casino - Want the Deposit Bonus Removed, but no Chat or...

I depositer 150 EUR and they give me a 75 EU bonus. I dont want it. The live chat didnt respond in 2 days and no email answer. No one exist on that Casino DEAD.

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Ruby Slots Casino - Have Not Received Payment of $2,250

On 05/27/16 my check withdrawal request for $2,250 was approved (see attached photo). On June 3rd, I responded to the last action item i was asked to complete, which was yet another confirmation of my...

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Slots of Vegas Casino - Payment Information Not Received

I requested my withdrawal on 6/14 and send my my verification information with banking information on 6/15. I requested payment via wire transfer and sent my information via email that same day. My...

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Smart Live Gaming Casino - Withdrawal Request still outstanding after 15...

I made a withdrawal request on the 26th of June for £600 having paid in £100 and then £200 and won on Roulette. I was rung by the casino on that Sunday lunchtime to confirm my identity. On the...

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