I Truly thought , that with my 1st withdrawal taking Soo long was because of Documents & Verification . All that is done & I got the Check Finally , Deposited into my Bank ( As Told) . My Bank sent the Check off to be collected on , before the Money can be put into my Bank Account. I have contacted the Bank after 2 weeks & im being told that "The Bank of Montreal has not Cleared the Check yet " Now it's over 3 weeks , Still nothing.!! I'm still waiting on the Check to Clear before the Bank will make the funds available to me. NOW to my Recent Complaint ; I had another Withdrawal on Jul 7th for $560 ( Keep in mind I'm already Verified for withdrawals) The Manager asked about a Wire Transfer on Jul 8th . I Explained to him/her that my Bank uses a Indetimery Bank , Soo they Stated that it would be another Check, I said OK on Jul 8th in a Convo Email with Manager.... Since that time I have Contacted Ally ( No reply within the stated 3-5 days) + . I have tried the Chat once with Josh ( I Believe is his name ) he was very Rude ( I can send the screenshots if needed) and the Emails between me and the Manager ... But I'd rather not embarrass no one or expose unprofessional behavior if it can be helped. I really did think the reason for the long wait on my 1st withdrawal was only because of security for me and Planet7 and every thing had to be verified... Now that I've done a 2nd withdrawal , I can see it's going to be a issue getting paid again. Can you please have the Bank of Montreal Clear my 1st Check ? ( My Bank has Stated it will be Aug 23rd before they can take action if the check hasn't been cleared by then) And send me my winnings on the 2nd Check ? These long wait times are not the "Norm" for most Casinos online .
*** Case in point , A Friend referred me to a very Popular online Casino on July the 9th , I deposited and won a good bit , Cashed out , Got Verified & Recieved Check on July 16th.. I really liked Planet7 and playing there , Still do . But if other Companies can pay that fast with almost nearly twice the customers ,,then Planet7 can too. Something is just not right / kosher here. Tawni or AskGamblers can one of you please get my 1st check to clear in Canada and Please send me my 2nd withdrawal.???
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