I requested a payout on 6/12/16. My documents were sent and verified and accepted.the following are 2 of 10 emails i have sent to support@coolcat ,and keep getting the same guy to assist me, and giving me all these delays and dates of processing, and verifying...etc..it's over 30 days! I've been to other sites and have been paid between 3-10days at the most!
>>> You requested a cash out on 6/12/2016 7:38:27 PM for $1700.00
Takes 10-15 business days to be approved and 10 business days to be sent, plus the delivery time, which may vary according to processors limitations.
On 7/4/2016 or before will be approved ,please wait
Congratulations!!
Good luck!!
And another vague response:
On was approved $1,545.00 and needed to be paid to the processor yesterday and ws not ,there is a delay and needas to be handle with the withdrawal departm,ent by chat
Contact us back by live chat and we transfer you with them for more details ,i escalated the delay already
I apologize for the inconvenience
BTW, I tried calling, and no luck! This is very unprofessional and poor customer service! I hope that by posting this, I get assistance and my money!
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