I have had a withdrawl in the amount of $1375 from Palace of Chance approved on 7/15/2016. I was told via a live chat agent that it would be sent to the processor on 7/29/16. Since then I have had several live chat conversations. The latest was that it was in "Escalations Department", and to contact Tara via email, which I did. I received a form letter back stating how busy she was, but she would get back to me within 2 to 4 days. It has now been 5 days with no personal response from Tara. This seems to be the norm for this casino group. Their email address is actually "fastwithdrawls". I would appreciate your help in receiving tracking information on this withdrawl, or a reason why it has not been sent to the processor for payment to me. I believe that the processing fee should be waived in lieu of the fact that I have waited so long for payment.
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