Hi
In 9-08-2016 i registered at Casino 777, made several deposits up to a total of 1200€ manage to get my balance to 4800€ and requested a withdrawal i send all the required documents, according to their terms and conditions withdrawals can take up to 2 day to process, its been now 8 days and still havent been paid my winnings, somehow they refunded my deposits without my consent but thats ok, it is in their terms that they refund the deposits and pay the diference by bank transfer, but as far as my winnings nothing,
So they owe me 3600€ every time i go to live chat is a diferent excuse, now they said that they have to verify me by a phone a call they promise that they will call me today between 11 and 12, but once again nothing, i had to lost my workday waiting for that call that they never do because i cant and wont awnser casino calls in my work, in live chat my messages are delivered and read but without reply
Players be aware they dont care about costumers, they dont comply with their own terms and conditions.
↧