This is story from beggining.I come from Croatia,and i was searching casino who have nice range of games,casino who wall make payment if u finally win some money.I search here and other casino reviews,casinoroom was not the best on list,but im first five.So i went there and make account for first time.It says players from Croatia accepted.After i made account,i got bonus.Since i was not searching casino for bonus,i ask customer support can they remove my bonus.I Just wanted to make clear Depozit and if i win something ,i wanted to try how they make payments to my account.Because i follow long time askgamblers and read reviews,i see how Many People's dont get their payment.Anyway after long chat with customer support(they Were great) we manage that i dont have any bonus,online clear Depozit i make.So i make something like 30 euro Depozit,I played few hours games,Had fun,and i deicide to redraw some money from my account.I choose to redraw exact ammount that i Depozit.Then 1-2 days later i got e- mail that they want Id-check.My problem was i make Depozit from my wife Card,So the Owner of account and Card where they must make payment was different.They told me they must check Id from my wife too.So i send them everything they asked from me and my wife,i even told them if IT is too much Trouble they can give the money back on my gaming account So i can Play little more,and next time I'll make Depozit on my name.They answered IT is no Trouble,everything will be fine.Few days later i ASK them how much time they need to process payment.31.07.16 they answered payment was send to account.Still nothing,i would Wait longer for money IT is not problem,anyway i tested casinoroom So i can see how they make business with their customers.But what really bothers me is when i tried to Play again on casinoroom i discovered i can't log in and they banned my account.I send them mail but no response from them.That is not proffesional and i would Like to have explenation anyway.
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