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Planet 7 Casino - Long delay on withdrawal

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I have been waiting for a withdrawal since June 27 2016. I did all the requested paperwork and received a notification of a check and still have not received it. I received an elevated response a half apology and no more recent contact. I have been quite nice to the representatives, have payed and played in this casino and yet, I do not feel I have been treated as the loyal customer that I am. This is the first time in years that I have one anything and they are not delivering. It is very disappointing as I have enjoyed playing in Planet 7. I sent several emails prior to posting here and tried to call still no response.

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