Hello, I have enjoyed playing at Ruby Slots as well as the support access at first. Being new to the online world I was referred by a good friend with positive remarks that all is well ran and all in all Ruby was a good casino to play.
My spend over the past few months was fairly significant (several thousand) and I have made a point to keep in touch with my host by phone/email each week. With all communication being the same song and dance "your account is all setup, your approved withdraws are set to be wired" though each week never receive a follow up response. I have a hand full of withdraws approved dating back from July 6th and throughout the month of July. I feel very uneasy at this point and would love to continue to play here though feel as though my winnings will never be seen. I would like to know my confirmation date for my processed withdraws being wired as soon as possible so I can receive my funds.
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