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Mr Ringo Casino - Delayed withdrawal

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I made an account to Mr Ringo on 11.8.2016. At first i won 2900€ and lost some after. I was making a withdrawal request for 1600€ on 17.8.2016. They were asking the documents before. On 17.8.2016 i got the message from them that the sent documents were OK. On their page they say that normally bank withdrawal takes 3-5 banking days. Now its been 5 banking days and im still waiting the money. I was trying to reach them via their site yesterday and today i send them e-mail. I started to worry because they did not answer anything. Then i founded this site. So can you please help me. I was counting for those money.

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