Hi.
Before I created an account on Crazy Casino I read through their terms and conditions because I wanted to be sure that I could wager the bonus money on Netent slots.
In the T&C it says "Wagering Contribution Table Slots (all varieties) - 100%"
It does not say anything about that you can't play NetEnt games with your bonusmoney. So I deposited 60 euro, but whenever I tried to open a slot from NetEnt I got the message saying that you can only play this game with real money...
So I contacted their support, and the first I spoke to said that you can only play these games with real money, and I answered that this doesn't say in you T&C and shortly after he left me hanging and closed the chat.
So I contacted them again, and this other guy said the same thing, so I answered the same thing.. And when I asked to get a copy of our chat, he closed the chat.
So what to do? What are my rights?
Thank you,
Felix Svedberg
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