I have tried calling both the US and Nordic number 8 times each. Both either hang up or go "please leave us a message" and then hang up.
I was over half into bonuswagering when i misclicked on multi-BDBA, immediately the 17k i had was removed. Chat is not avaiable, and none of the numbers are available. This is on the same day the entire site was unresponsive for an hour that i called them about and the person taking my call said "thanks for letting us know" after i asked wheteher the site worked on his end, which he found out AFTER i called...
I demand that my previous balance be restored in full and that the casino quickly gets their act together so that one can at least contact them in the event of catastrophic failure. I was very happy with the casino before all this happened, it has a lot of potential, and i realize they are new, but this sort of customer service is simply unacceptable. If anyone's watching my username is zicada
Thanks for looking into this and sorting this out quickly.
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