Thrills Casino refused to pay my winning
Good Evening Sir/ Madame My name is Musa Sumbundu from Lisbon, Portugal. Last 5 days ago I upended an account in a Casino called Thrills Casino and then make a deposit of 30 Euros and then started...
View ArticleYakoCasino - Automatically removes bonus on mis-click, support is unreachable
I have tried calling both the US and Nordic number 8 times each. Both either hang up or go "please leave us a message" and then hang up. I was over half into bonuswagering when i misclicked on...
View ArticleClub World Casino - Refusal to pay my winnings...
I am hesitant to file this complaint because I really enjoy playing slots at Club World Casino, but I feel I was jipped out of my winnings, and this may be the only way for resolution. I've been...
View ArticleGrande Vegas Casino - Payout Declined
on 10 October, I withdraw $ 253 (plus $ 3 comp point) in grande vegas casinos but they refuse my request on the grounds: PAYOUT REQUEST Declined Dear Samrat Thaksin, We're sorry, but your Skrill...
View ArticleSilver Oak Casino - Bonus not given as promised, support was extremely rude...
I would like to start off by saying that I really enjoy almost all my online gambling experience. I have never filed a complaint before this particular one and until now never thought I would. Every...
View ArticleLucky Gold Casino - Payment delay
Hi, I played on this casino and won some money a few days ago. I then withdrew it to my bank account and waited. After a couple of days I was asked for verification documents so I sent them to the...
View ArticleKaboo Casino - No payment of winnings
Kaboo are not paying my winnings as they claim that a self-exclusion from 'Sister' / associated casinos is against their legislation. In their terms/conditions and articles their are no overt...
View ArticleCasino Adrenaline - Unclear T&C, voided 1000 Euro
I having a problem with named casino. I started to play there like the 2nd October, activated the Welcome bonus (100% first deposit bonus) and started play. I played several games and won little here...
View ArticleMax Casino - Withdrawal is not processed for a month
I'm waiting for a withdrawal for one month now. the support tells me that I have to wait more because they don't have enough time to process all withdrawals. In their website (maxcasino.com) they tell...
View ArticleDelayed payment from Jackpot247 Casino
I Joined jackpot 247 in Aug 2014. Was asked to provide Identification (3 different documents) on 5th October 2014 as I had won a smaller amount and requested a standard withdrawal that had not been a...
View ArticleCasino Adrenaline - Delayed payout
I am contacting Askgamblers.com as the casino wont respond to me on their livechat, or on emails sent to them, i waited over 30 minutes for a response on livechat today, and yesterday i spoke with one...
View ArticleAll Slots Casino - Stalling $9,900 withdrawal for over a month now, getting a...
In Sept I won $9,900. I was asked to send through all my identification which was required and then about 2 weeks later there was more ID needed, a utility bill on top of that a bank statement showing...
View ArticleEurogrand Casino - William Hill Group not honoring its own Self Exclusion Policy
hi there i have a complaint about eurogrand casino. i have been self excluded from williamhill group on 24/06/2012. for 5 years, that means i cant open any other account on williamhill group. but...
View ArticleGolden Lady Casino - Approved only a third of my withdrawal, No Response from...
Hi I made a $60 deposit with a 530% bonus and a 2.5x max cash out so my max withdrawal should be around $750. After completing my play through I submitted a withdrawal request. Strangely the only...
View ArticleRembrandt Casino - Refusing to help me with Self Exclusion request
I have sent two messages through the website form requesting my account to be closed due to concerns regarding mmHg gambling and requesting self exclusion. I received no reply. I also sent two emails...
View ArticleBGO Casino - Refusal to return deposited funds
I created account with bgo and deposited £10. Prior to depositing the £10 i asked support if i already had an account they said yes but it was closed. so i opened the new one and deposited £10. i...
View ArticleParis Casino - Closed my account and refused paying out 500 € for false reason
I play since many month on that casino and win some times. Last thursday I deposit, play and ask to withdraw. Today (Saturday) I try to connect and get an error message. I got to the support page to...
View ArticleCasino Euro - Disconnected in the middle of a game with 4 extended wilds...
At 23 september I got a technical error wile playing jack and the beanstalk during my game with a 2 euro turn i got 4 extented wilds in the combination at my sreecn it would be almost 16000 euro......
View ArticleRaging Bull Casino - Been Misled About Withdrawal Fees
So I am a regular player at Raging Bull, and overall had not much to complain about but yesterday I found something very fishy. I have made 11 successful withdrawals/payouts at Raging Bull since...
View ArticleCool Cat Casino - Refusal of payment, Continued verification excuses
I am owed well into the $11,000+ cash for playing at Cool-Cat. Cool-Cat didn't contact me regarding the status of verification. I just had to guess that that might be the issue. I sent in a new CC...
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