Hi, I played on this casino and won some money a few days ago. I then withdrew it to my bank account and waited. After a couple of days I was asked for verification documents so I sent them to the casino. I initially deposited using two cards- one was a debit card and 1 was a credit card. I sent my credit card details for verification. After a few days, I received an email that my money has been sent back to my casino account and that I have to sent my other bank card details ? Then when I logged into my casino account to make withdrawal again, it says there is a wagering limit added on. This means I have to play with the money I won in order to wager again before I can withdraw? How is this fair? They give a few small daily bonuses like 1 or 2 pounds, is this what has happened to my account? Have they added on wagering requirements because I played them? Can someone confirm why my money has been sent back to me when I asked for a withdrawal about a week ago. I don't even know how to call them as it shows email only, a bit worried, please HELP
to sort it out
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