I have deposited on Super Casino with no bonuses and have wagered through £900.00 using PayPal and card. I didn't manage to win more than I deposited and decided to withdraw £321.00. The withdrawal took place over 10 days ago. I phoned super casino 4 days ago to find out why it was still pending and why I have received no correspondence reference this. I was informed that they had sent an email to an incorrect email address and would send a new one asking for me to verify my account by sending in various forms of ID. I did this 4 days ago and yet it is still showing as pending! I called again yesterday to ask why and I was told it would be looked at and verified that afternoon and I would receive an email stating this. No email was received and my withdrawal is still pending even after sending a further email to them. This lack of service is extremely appalling and I want this issue to be resolved as soon as possible, it is disgusting how customers can be treated like this!
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