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Sugar Casino - Wrongfully accusing me about double accounts and declined my...

They don't answer my questions and they accuse me of having double accounts in my household wich i do not. They are not showing me any proof of why they are accusing me and not telling me the name of...

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BetDNA Casino - Delayed payment for 4 months!

hello.i have an account in betdna.com.i win 3096 eur and i ask withdrawal.after 1 month they ask me my documents and i send it. so..i wait my money but nothink...i contact 20 or 30 times with live chat...

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Super Casino - Withdrawal Pending Too Long

I have deposited on Super Casino with no bonuses and have wagered through £900.00 using PayPal and card. I didn't manage to win more than I deposited and decided to withdraw £321.00. The withdrawal...

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Planet 7 Casino - $2500 payment not received

My withdrawl request for $2500 was approved on September 1. I was told 7 business days. On September 13, I was told in a live chat that my case had been escalated and that Planet7 was still "waiting...

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Ruby Slots Casino - Over a Month Delay

I submitted a withdrawal request on 8/11/2016 for $2,500 and it was approved and processed on 8/19/2016. I reached out to Live Chat a few times and they said they would expedite it a few weeks ago and...

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Casino X - Problems verifying my phone number

I made a withdraw request of 190 euro and the casino asked me verification documents. All good till I had to verify my mobile phone with a four digit code that would receive by sms. The sms never came...

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Old Havana Casino - Waiting and waiting on a $500 cashout

Cashed out $500 on 8-31, still haven't received money yet. I sent all the documents they requested and security sent me an email saying documents were approved. Every other day I chat with a rep who...

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Kudos Casino - Payout declined without explanation

hi. kudos casino declined my payout without any explanation. after i send them my documents and other info to verify my account, and made deposit to claim my winnings. i have screenshots and emails to...

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Golden Lady Casino - Impossible to withdraw my winnings

Hello I played with a free bonus 30E with playtrough 100 is a required set of 3000E before cashing a max of 60E as described in the terms and conditions of this bonus. Once the authorized withdrawal,...

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Planet 7 Casino - Delayed / non-payment

I have been waiting since the last of July on a payment from three separate withdrawals. I have called many times and I have sent mini email with no return. The last time I heard from them was it had...

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Spin Station Casino - Troubles with address verification

Hey, I'm trying to withraw a 50€ from no deposit campaign but it seems to be impossible. I made a withrawal request of 40€, had a deposit on my account before so I was able to cashout through my VISA...

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Planet 7 Casino - Waiting for delayed payment, again!

I'm sure as soon as this posts I will receive payment. Still waiting on payment from 8/30 approved withdrawal. Had about 4 agents tell me I should receive payment last week and still not here....

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7 Sultans Casino - Verification process brought to a standstill

I can't get an honest answer out of any of the support teams. Two weeks ago i tryes to withdraw my winnings. I was then asked to email documents so I can go through the verification process. I uploaded...

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Slots of Vegas Casino - Delayed payment and issue with payment method

Hello - I hate to put in another complaint against Slots of Vegas but I have to because I am getting the run around again. I made a withdrawal and have gone through all the waiting periods. I contacted...

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Casino Plex - Withdrawal takes so long

I submitted a withdrawal on 16/09/2016 via Neteller for 136.30 euros, and today on June 30, the status is till Waiting. I do not have any bonuses.   They promised that my withdrawals will be processed...

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Planet 7 Casino - Waiting on delayed $2,094 payment

I submitted a withdrawal request on 8-23-16. Planet7 finally approved it on 8-30-16. I've used the chat feature a couple times in an attempt to discover when I will get the check but haven't had any...

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Planet 7 Casino - Long wait for payouts

I requested withdrawel .it was approved on 9-5 2016 $325.00 i been waiting for payout.past 10 business days.then continue to play and withdrew another 1700.00 . A week later it was approved.and they...

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Rich Casino - Stalling payment

I was seduced and bullied by this company's cashiers to bet more and more money stating that I was a VIP and I would be eligible to win. When I finally did win ($7000) they refused to pay saying that I...

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Planet 7 Casino - When will the processor start processing?!

Hello, I hit a jackpot on August 5th over 35k. Yay! We'll sort of. I immediately requested withdrawals of 2500.00 each knowing they probably would not all be done at the same time given the weekly...

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PKR Casino - Verification and withdrawal delays

I have created an account at 07.09.2016, have made a deposit and won 5000$. They have asked documents for withdrawal which I have sent and account was approved. Then I have ordered withdrawal of 400$...

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