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PKR Casino - Verification and withdrawal delays

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I have created an account at 07.09.2016, have made a deposit and won 5000$. They have asked documents for withdrawal which I have sent and account was approved. Then I have ordered withdrawal of 400$ and 1400$, which I have got, then I played more, got some win and my balance became 4500$. Once again I have ordered withdrawal of 1700$ and after that they asked for additional documents and closed my account! At 16.09.2016 I have sent them additional documents and they still not verified... I was told that at 19.09.2016 I will get confirmation. I have wrote them in online chat at 21.09.2016, 23.09.2016, 27.09.2016 and they just telling me about 48 hours for confirmation and that I will get e-mail from them! Help please with that situation! Barry Screenshot of online chat conversation is in attachment.

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