On Oct 9th I hit a jackpot for $8,000 but was only paid $4,000 almost a month later. I then waited to get paid with my winnings and was told I would have to play as a vip level customer. If didn't play I would not get paid promptly and would lose all of my cashback winnings. I have $9,900 still pending for a withdrawal and last week was told I would not get my winnings that week, but I may get it the end of this week and the amount was not decided on. I was told to play large amounts to get my winnings but everytime I play I have been winning. When will I get my $9,900 winnings which I have won fair and square. I was never told I have to lose large amounts to get my winnings. Please pay me as it deserved
James Ribeiro
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