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BTC Casino - Withdrawal Issues and poor support

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I submitted a withdrawal request for 100mBTC over a week ago and it is still pending. The site says that all requests are processed within 24 hours. Support keeps telling me to wait and that withdrawals are processed in a queue but I had a withdrawal for 200 mBTC that was processed 3 or 4 days ago that I submitted AFTER the withdrawal for 100 mBTC.

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