I requested a withdrawal on 10/20/2016, it was apparently approved on 10/28/2016. Today is 11/28/2016, and I have still not received my payment. I've been continuously given the run around and was told to wait 5-10 business days several times. The casino support has not responded. Last week I was told that the issue was escalated to a manager and that I would have to wait an additional 7-10 business days. The same person on the Live Chat support was again trying to give me the run around today.
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