On the 16th November I deposited £250 receiving a £125 bonus. I ended up winning £1901 which I withdrew after completing the required wagering etc. I was careful not to break any rules. Since then the casino asked me for proof or ID and address. I provided these and they were all approved. Then on the 18th of November the casino contacted me asking for a selife which I also provided them with. 10 days has passed and I have heard or received nothing. I have complied with all their requests and have started to worry. Since the casino is not responsive I felt I had no choice but to post my experience here. I'm sorry that it has come to this and hope that this can all finally be resolved. Thanks.
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