I have been playing at Planet 7 and their sister site Silver Oak -
I have added 1000s and 1000s of dollars here but never really withdrew anything from Planet 7 just their sister site (if I won id loose my winnings- that's my fault) but i decided to start withdrawing funds. In mid October I made a withdrawal for 600.00 from a coupon that the VIP department gave me after completing the play terms - it took several weeks almost a month to get 'manager approved' which was on 11.07.16 .. over a month later I have not received this check, have inquired about it multiple times to be told to be patient, update docs (they are completed) and wait that it will come, that its been escalated and yadayada.. over and over again..
Since this first check has not come the other two checks on my account have not either... a few days after my first withdrawal i made a deposit and then withdrew my winnings - after they removed the amount of the coupon redeemed my winnings were a 2500 check and 1300 check.. neither of these have came either. I have tried to email them, no response that way and when i talk to chat its just be patient... feeling scammed i guess after giving them soo much money and its been almost two months just to get 4400 back.. not fair :/
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