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Sin Spins Casino - Giving me a hard time withdrawing my winnings

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I have for the past few weeks been trying to withdraw my winning from sinspins casino, however everytime I attempted to process the withdrawal via bank transfer I am informed to cancel this and process it through card withdrawal. I have send them all the requested documents with an additional letter proving that I no longer have a bank card and that is why I have to process this via bank transfer, however they just send me the same thing cancel the withdrawal and process through card. I cannot contact them Via phone and they only email me a maximum of once a day I am completely lost with what to do Edward < surname removed >

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