i have a jackpot paradise account for a cupple of years i do not play there often but about 1 months ago i went to the grocery buy myself a prepaid mastercard vanilla of 25 and decided to deposit in this casino. Once my deposit accepted i open the game i want to play it was electric sam, but then a message appear that my account was lock because they needed some verification documents. i dont understand why do they let me deposit if my account is lock??? So i decided to send the documents , the same i took for verification in slot joint and lavida. Went back to the chat to let them know i send it but then it was to late it could take up to 48 h ???? Iwas very mad because the only 25 i had for playtime was stock in there could not play with it. they email me next day they wanted all the prepaid vanilla card i use in this account over the last year??? its prepaid when there is no more money on it its going in the garbage??? i had only the one i deposit that night with and my real bank card ,, was not enought??? I ask to get my 25 back,,, they are just making me loose my time with stupid email that means Nothing and are not giving my money back but they keep my account lock so they steal it i guess????
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