Hello!
I have made a withdrawal for 250 € and my withdrawal vas voided because Novibet said they have some technical issues with bank transfer withdrawals.
I have sent all required documents at the start. My national ID, proof of adress and recent bank statement. Then I got an email saying my account has been successfully verified.
And after that, they voided my withdrawal and they have requested a picture with me holding the ID besides my face and also a phone bill with my mobile phone number on it. I have sent even that and now they want me to use a credit card to put some funds on Novibet and then make a credit card withdrawal. I don't have a credit card, thats why I have used a Paysafecard voucher for deposit.
This is so ridiculus I cannot describe it with my words. They just want to delay and steal my money or they want me to gamble it away all.
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