I have approved withdrawal request from 11/01/2016 for $ 2,000 and another approved request from 11/09/2016 for $2,300 that has not been paid. They have confirmed to me that have all the required documentation to complete the withdrawal but still no payment has been received. I have contacted them many, many times and all I get is excuses and more excuses. I think I am up to excuse Number 6 and waiting for the "the dog ate my paperwork" please resubmit. Please help me in getting paid.
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