Hi there,
I won 1661 EUR at Cherry Gold Casino. They paid me only 1000 of it, and deleted the rest.
When I asked about it, they stated that as per their terms, winnings with a bonus only allowed a one-time withdrawal.
Now this is totally not possible, as their terms allow a withdrawal up to 10x the bonus amount (I deposited 222 EUR), and their cashier system allows only withdrawals of up to 500 EUR, and this is not my fault.
So either there is some misunderstanding or this is just unbelievable rogue behaviour.
Dear Askgamblers, your help is highly appreciated.
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