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Ruby Slots Casino - Delayed Payment & Unapproved Withdrawals

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Hello, I won a total of $32,159.93 from 1/31/17 to 2/25/17. I have received some payment for the original amount requested, but I am yet to receive the following amounts. $10,243.75 has been approved and I am still awaiting payment. $21,916.18 is still waiting to be approved including $14,005 from a withdrawal request on 2/7/17. Please let me know when these withdrawals will be approved and when to expect payment. Thank you, Heather

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