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Captain Jack Casino - Stalling my payment of $250 for almost one month

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Hey, So I requested a payout by check for $250.0 from Captain Jack on 2/14/2017. It has been almost a month and it hasn't even been approved yet alone sent. I sent all the required documents and got approved for that. And I spoke to an Agent a week ago who said she would speak to the manager about this. Still nothing. My Captain Jack username is Redrover36

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