I deposited £30 (€38) to play a new slot, and i couldn't believe my luck when i won a jackpot of €10,000. Continued playing on various games for a while, and managed to win just over €14,000.
Withdrawal limits are set to €5000 per month, so attempted to withdraw that amount, with the intention of leaving the rest in to withdraw monthly.
I received an email saying that this has been declined, and that it is due to irregular play. Basically because i haven't deposited thousands of pounds (Only a few hundred in this last 6 months), they aren't going to pay out a large win. So they wiped my complete balance of over €14,000 and put my initial deposit back in instead. Ridiculous.
Now when I attempt to log into my account it states that the site is being upgraded, so I can't even access the support live chat. Sent an email to dispute it, which hasn't been responded to.
Basically, will let you deposit money to your hearts consent, but any attempt to withdraw will be refused.
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