I have a withdrawal pending since april 16, 2017. The day after I made the withdrawal I was contact by the casino they need an authorization and copy of one credit which I sent immediately. I waited the 10 business days to contact them again as to why my withdrawal still wasn't aproved and again they said they didn't receive my copy's I send. I immediately sent them again to support, documents and cc processing. checked 2 days later and they say they still didn't get them. when I was in live chat I send I just sent them again for the 4th time, please go look and finally they got it and said my withdrawal will be approved. Just now I was in the casino and my withdrawal was still not approved. Live chat checked and said I will send it to get approved and it should be done with 48 hours. I shoud be getting this paid now not just approved . Then it will take another month of fighting with them to get paid. Please help.
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