Dear sir , 4 weeks ago i registered with sunsetslot my account name is moelmoel with claim free bonus $50 after thats i play with fun and met waggered , then in the next day i chat with support chjat name ella thats told me i must made deposit $25 and send documents . and the next day i send my documents and afters 2 days i recieved tickets number with ticket number #SEC2338915 thats my account was fully verified , and the next day i made deposit with my moneybooker $25 , and chat with ella again thhen told me my withdraw will recieved on 48 hours, i waited with patience but after wait 2 days my withdraw still pending , and the next day i chat with suppor name masson at least my withdraw will process top day on decmeber 12, 2015, but suddenly helpsedk told me :
Help SunsetSlots.com
******************@yahoo.co.id
Hello Mulyana,
Thank you for contacting us!
I have checked your account and I see that your payout was declined due to missing Moneybookers e-mail address.
Please send us your Moneybookers e-mail address and after this is approved,you can apply for a payout request.
I am sure that you will be able to enjoy your winnings in the shortest amount of time.
We are here at your full disposal.
Have a good day,
Sean.
We hope this response has adequately answered your questions. If not, please do not send another email; simply click reply on the auto reply-email you received from us and enter your comment.
It is so funny how staling tactic this casino after 4 days that casino told so easly missing my moneybooker account , so i cahat with caesar i must send my moneybooker account to accounting@sunsetslots.net , its so confused but i did it and i recieved messege from accounting@sunsestlots.net with ticket number :
Accounting SunsetSlots.com
Ke
*******************@yahoo.co.id
Thank you for contacting SunsetSlots.com
This is your confirmation that we have received your email request for assistance and we have assigned you ticket #ACC2404863. You will receive an answer shortly.
Im just curriously how this casino cant missing my moneybooker account it is so easy can find at deposit history i made it ..its non sense !!, with all evidence and doccument all i have i attech here, Please ask gamblers help solve this case, really im so dissapointed with this casino !!
To day i chat with support name caesar on december 12, 2015 regarding my withdraw , he told i must send my moneybooker to accounting@sunsetslots.net i already sned it as previously above.....obviously this casino only round and round after half an hours chats suddenly i disconnected by the casino and cant log in again...this casino very dissapointed , full of lie and staling tactic !!
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