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Paddy Power Casino - Withdrawal declined due to previous self-exclusion?

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hi I have just recently opened an account with paddy power and was lucky enough to win 4000 pounds which I withdrew but not yet been paid for , the next day I went to login to my account only to find it had been closed I contacted live chat who told me that I had self excluded from the casino and would not be able to re open my account . the question is why was I allowed to open an account using the same details and allowed to deposit , it seems to be the casino can take your money but not payout , if they let you open an account and you are lucky and win shouldn't they pay out to.

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