Hello,
I have a problem with a withdrawal that I would like to make.
On Sunday, May 21, I made a deposit at the casino Zigzag777 via Skrill.
I've been playing for a while and luckily I win an amount of 200 euros. I was very happy with this and wanted to withdraw. I could only make a withdrawal via Visa, and there was no other option at all. I found that to be strange, because if you make a deposit via Skrill or whatever, the amount will be refunded by the same route. I immediately notified chat that I can not make any withdrawal .
I spoke to Fabio, he let me know that, at this moment, the only available method to withdraw is Visa.
I really had something like that, how are we going to solve this now?
Fabio let me know: If we see Skrill is undergoing maintenance works, that could last for a couple of days.
So I asked him for how long, Fabio told me, For now we have not got any precise periods for when the Skrill is turning back active again.
I asked him if it could be through another way, at this time, only via Visa he let me know.
I asked Fabio whether it was possible to make a withdrawal through a bank or another way, he said no.
I do not have a Visa card, as many other people do not have a Visa.
At Zigzag777 casino you can make a deposit in several ways, but they can not pay you through the same route?
I feel misled, if I had known this, I did not even have a deposit.
I have a strange feeling at this casino.
Please can somebody help me with this problem ?
Kind regards
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