Hi Again,
I am submitting another complaint with regards to two withdrawals I made with Club Player...
First off, On May 2nd they approved my withdrawal for $357 and I have still not received any check...it has been well over the allotted "ten business days after approval.." that they ask us to allow them!!
Second, They denied my withdrawal for $925 made on May 19th, as they insisted a couple of weeks ago that I needed to "send a completed authorization form which includes my two newest credit cards"...Even though they have copies of all cards, front and back, and copies of utility bills, drivers licence and the authorization form, I again sent another copy of that form yesterday with the two cards added...Oh, I did NOT use either of those cards to deposit the funds that were used to WIN the above mentioned withdrawals, lol, so I feel they are just trying to put off payment at any cost. I am considered a "VIP" player, and the way I am being treated is not very nice. PLease, again, help me get my money as I deserve what I win. Thanks!
Sincerely,
Marjorie T
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