Hi Friends,
I am writing again in regards to Palace of Chance; they have approved two of my withdrawals, one in the amount of $727 on May 10th, and the other in the amount of $300 on May 18th (the bonuses have already been deducted.) I have still not received any of the checks, however, and it has been well over the expected 5 to 10 working day wait for Federal Express Check delivery...I realize that they have asked me to "please be pahtient as their third party payment center is running behind", but I think that allow them two to three weeks to approve and deliver my withdrawals is VERY patient, and these are MY funds! It seems that if I do not register a complaint with you I will not receive my funds at all--and as a VIP player this is not the kind of treatment I would come to expect! Please see if you can get them to pay me my money as soon as possible, as I am awaiting these checks...thank you. Of course they have all of the necessary documents on file necessary to make payment, as I just received a check last week for a previous withdrawal...
Sincerely,
Marjorie T.
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