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Sun Palace Casino - Delayed payment for the third time now

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After clearing the wagering requirements for the 300% match deposit bonus, I was left with $50 in my account. I submitted a withdrawal request on 09/05/2017 for $50. The allocated time-frame for withdrawals according to their website is 15 days- it has been 3 weeks from my withdrawal request and there are still no funds in my account. I spoke to their "live support" about this issue and they say their processor is having delays- they use this excuse every time, it seems as though they are giving me the "run-around"

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