Hi Askgamblers,
I had the type of win all slots players dream of at Netbet. I made sure I had fully completed their verification process and was told clearly by Netbet I could withdraw my winnings without issue. I placed the withdrawal on 15/6/17 and it is now 9 days later and it still hasn't even been processed.
I have chased this up with Netbet every single day and am always told the same thing 'It is with another department we will contact you'. I even emailed it to ask for a manager to deal with it. I was told this would happen but once again nothing happened.
It is such a shame that as slots players we dream of hitting a big win, but then when we do the joy turns to frustration as we have to try and drag our winnings out of the casino. Thanks.
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