I signed up to powerspins on 11/4 and took advantage of the 200% welcome offer , no luck with the bonus so I deposited again this time taking no bonus I managed to get my balance above £300 and decided it's time to cashout .
A few days later I get an email saying that my account has been closed and all funds have been confiscated due to a duplicate account .
I only have one powerspins account but apparently This is to do with a bgo which is self excluded from years ago and bcoz I have had a bgo that is excluded and a powerspins the accounts have been closed and powerspins are refusing to pay the winnings or even refund the deposits.
So I basically deposited twice into powerspins 2x £50 and was allowed to play up until the point of cashing out .
I could have easily lost a lot on this site having no chance of any return, that's the most annoying part for me and I'm thankful it was only two deposits before I made a withdrawal request .
I'm happy to provide any other details required
Can you please look into this askgamblers
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