Requested a withdrawal on February 19, 2017 for $173.00. Followed all verification procedures, was missing a couple of things and they were very good to let me know so that I could remedy the situation. I normally use Credit Unions to do my banking and saw that to be an issue so went through the trouble of actually opening a regular bank account to do a wire transfer, and then to make it easier for all involved opened a bitcoin account 3 months ago. I contact them weekly just about in reference to this payout but always get the "we will escalate this for you" . It has been escalated roughly 4 times. As soon as I got wind of the "fork" in Bitcoin, approximately 2 weeks before it happened on 7/31 I contacted them to avoid any issues it may have caused in my payout and was told it would maybe be paid out prior to that date, and again they would escalate. So after this all transpires I get in touch to be sure they are not using the Bitcoin Cash because Coinbase, which is what my wallet is through is not going to support that. I am assured that it doesn't matter as long as they have my valid wallet address. Seems like an unreasonable amount of time to wait for a measly $173.00.
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