I opened the casino a few years ago, made many deposits and withdrawals, I do not remember the time when I made the last deposit and withdraw money when I can not access my account, after some time my twin brother opens a casino account (other IP and Computer, other residence address, another person) he makes only one deposit and does not use the bonus, He makes only one deposit and wins nothing.
casino linked the two accounts, recognizes as a duplicate sic! It's not true, there is another person with another computer and other address of residence, only this same City.
I played later on my account and won 2600e, a few months ago, It was long time I do not remember the exact date and amount of the last deposit, I can not verify it because I can not log into the casino account.
I contacted them for chat and several times they assure me that if my twin brother will verify the account the documents will be my account will be unlocked, My twin brother sends all docs + selfie, they still do not answer, they do not unlock the account, contact with this casino is very difficult.
This casino looks every smallest reason not to pay the winnings, I do not understand how such a casino can have a trusted status.
terms:
Only one bonus offer is allowed per player, account, address, computer and IP address. CasinoVentura.com reserves the right to close any account that is deemed a duplicate account, and confiscate the funds of this account.
Bonuses only one account used, my brother opened acc another computer, address, ip etc, and not used bonus.
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