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Planet 7 Casino - Slow Payout

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Planet 7 has still not paid me for a withdrawal request for 2500.00 on 8/22. The amount approved on 8/22 was 1900.00 after the casino deducted the bonus amount. I chatted with Sam < surname removed >on 9/7, and he said that he would escalate the already approved withdrawal to the finance team. Since it was approved on 8/22, this has been 19 business days and I have still not seen the money in my account. I am sure I will be paid, however I am a VIP player at the casino and deposit a lot of money, I feel the return should be much quicker. Please help.

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