Planet 7,
I've made thousands of dollars of deposits, rarely made a withdrawal, and today I'm told that 'I can't get the free spins that were promised to me' because they decided to take them away. I requested a $2500 withdrawal, which is way overdue for both payment and approval according to their own terms and conditions, and that somehow has the power to take a VIP player and take away a promised bonus. Pathetic, and the customer service which was horrible, but turned the corner and was great recently, completely disappeared.
Pay me the money that is way past due, it's obvious you don't want to pay your consistent, long-time players. I have all the proof, if you care to see it.
What a rip off.
↧
